Get in Touch With Us

Got a question about how we compare California online casinos, spotted something that needs updating, or want to raise a concern about a review? This page covers how to reach the team behind California Online Casinos and what you can expect once you do.

Email Us Directly

The best way to get in touch is by email at [email protected]. We read every message that comes in and try to reply within two working days. If you can tell us upfront what your message is about — a factual query, a correction, feedback on a review — we can route it to the right person and get back to you faster.

We are an independent site, and while some of the operators we cover may compensate us for placement, that relationship never decides how a casino is scored or ranked. If you have questions about how our ratings work or why a particular site appears where it does, we are happy to explain.

What We Can Help With

• Questions about our reviews — If anything about payout speeds, bonus terms, or banking options for a listed site is unclear, ask and we will clarify what we know.
• Corrections — Bonus terms, licensing details, and withdrawal timeframes at real-money casinos change often. If something on the site looks out of date, tell us and we will look into it.
• Content suggestions — If there is a topic around California online casinos you would like us to cover in more depth, we welcome the idea.
• Partnership or editorial enquiries — If you represent an operator or organization and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We take this seriously and can point you toward the right support.

A Note on What We Cannot Do

We are a comparison and review site, not a casino operator, payment processor, or regulator. That means we cannot process withdrawals, resolve account disputes, verify your identity, or access anyone's casino account. Those matters need to go directly to the customer support team of the site in question. Where we have covered a specific operator's support channels, that information sits in our reviews rather than here.

Similarly, we cannot offer legal or tax advice about real-money online gambling in California. For anything involving your specific tax or legal situation, please consult a licensed professional.

If You Need Support Around Gambling

If gambling has stopped feeling like entertainment — if you are spending more time or money than intended, or gambling to cope with stress — help is available and confidential. The National Problem Gambling Helpline can be reached at 1-800-GAMBLER, and California residents can also access support through the state's problem gambling program, including CalGETS. You do not need to wait until things feel serious to reach out.

Most licensed and reputable operators also offer built-in tools such as deposit limits, cooling-off periods, and self-exclusion. If you are comparing sites and want to check what protections are in place, our reviews note where these tools are available.

Before You Reach Out

A few quick checks can save time on both sides:

1. If your question is about a specific casino's bonus terms or withdrawal limits, check the individual review first — many common questions are already answered there.
2. If you are outside California or looking at sites not licensed for the US market, note that our coverage focuses on options relevant to California players; readers looking at offshore alternatives may find our page on non-GamStop casinos more relevant to that specific question.
3. Include as much detail as you can — the casino name, the page you were reading, and what specifically prompted your message — so we can respond usefully rather than asking follow-up questions.

What Happens Once You Send a Message

Every email is read by a real person on our team, not answered by an automated script. We aim to respond within two working days, though this can stretch slightly during busier periods. If your enquiry needs input from someone else on the team, we will let you know that a fuller reply is coming rather than leaving you without a response.

We rely on reader feedback to keep our reviews accurate and useful, so whether you are pointing out an error, asking a question, or just sharing your experience with a site we cover, it genuinely helps shape what we publish next.

Online casino gambling involves real financial risk and is intended only for adults aged 21 and over who are physically located where it is permitted. It is not a way to make money or solve financial difficulties, and no outcome is guaranteed. If you or someone you know needs support, call the National Problem Gambling Helpline at 1-800-GAMBLER, or access California-specific resources through CalGETS.